This Privacy Policy describes how your personal information is collected, used, and shared when you visit, interact with, or make a purchase from SignsRXUSA.com (the “Site”).

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies that are installed on your device. As you browse the Site, we also collect information about the pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as Device Information.

We collect Device Information using the following technologies:

• Cookies are data files placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.
• Log files track actions occurring on the Site and collect data including IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
• Web beacons, tags, and pixels are electronic files used to record information about how you browse the Site. This includes tracking technologies from third-party partners such as Meta (Facebook and Instagram) used to measure advertising performance, deliver relevant ads, and understand user interactions with our Site.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as Order Information.

When we refer to Personal Information in this Privacy Policy, we mean both Device Information and Order Information.

How we use your personal information

We use the Order Information we collect to:

• Fulfill orders placed through the Site
• Process payments
• Arrange shipping
• Provide order confirmations and invoices

Additionally, we use this information to:

• Communicate with you
• Screen orders for potential risk or fraud
• Provide information or advertising related to our products or services, in line with your preferences

We use Device Information to help screen for potential risk and fraud (particularly IP address), and more generally to improve and optimize our Site. This includes generating analytics about how customers browse and interact with the Site and assessing the effectiveness of our marketing and advertising campaigns.

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Sharing your personal information

We share your Personal Information with third parties to help us operate our business and provide our services.

For example:

• We use third-party platforms and service providers to process payments, manage orders, and fulfill purchases.
• We use Google Analytics to help us understand how customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Non-sharing Clause

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Meta (Facebook & Instagram)

We also share certain information with Meta Platforms, Inc. (Facebook and Instagram) through tools such as the Meta Pixel and Meta Conversions API. These tools help us:

• Measure advertising performance
• Deliver ads that may be relevant to you
• Build and optimize advertising audiences

Meta may use this information in accordance with its own Data Policy, which you can review here:
https://www.facebook.com/privacy/policy

Finally, we may share your Personal Information to comply with applicable laws and regulations, respond to lawful requests for information, or protect our rights.

Behavioral advertising

We use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you. This includes advertising delivered through platforms such as Facebook and Instagram.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s educational page at:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising using the links below:

• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous
• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You can also opt out of some services by visiting the Digital Advertising Alliance’s opt-out portal at:
http://optout.aboutads.info/

Do not track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. Some third-party services we use may continue to collect information regardless of these signals.

Your rights

If you are a European resident, you have the right to access the personal information we hold about you and request that your information be corrected, updated, or deleted. To exercise this right, please contact us using the information below.

If you are a European resident, please note that we process your information to fulfill contracts we may have with you or to pursue our legitimate business interests. Your information may be transferred outside of Europe, including to the United States and Canada.

Data retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

SMS Opt-In and Messaging Details

• How to Opt-In: Users can opt-in to our SMS program by [e.g., checking a box at checkout / entering their number into our website signup form]. By providing your number, you give us express written consent to send you automated messages.

• Message Frequency: Message frequency varies based on user interaction and account activity.

• No Third-Party Sharing: Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Security Practices

We implement a variety of security measures to maintain the safety of your personal information.

• Encryption: Sensitive data (including phone numbers) is encrypted using Secure Socket Layer (SSL) technology.

• Access Control: Access to user data is limited to a small number of authorized employees who have special access rights to such systems and are required to keep the information confidential.

 

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.

Contact us

For more information about our privacy practices, questions, or complaints, please contact us at: info@signsrxusa.com.